Frequently Asked Questions

Many people choose an H2X Swim Spa by Master Spas because they need the benefits of aquatic therapy. The natural buoyancy of being in water allows for ease of movement and less stress on joints and muscles making an H2X ideal for those dealing with ongoing health issues or recovering from more temporary setbacks.

Upon registering your new swim spa, you will receive a gift from us to you. The special H2Xercise System features a rowing kit, various resistance bands, aquatic dumbells and ankle fins plus our exclusive H2Xercise Aquatic Workout Book containing unique exercises for any fitness level. Click here to learn more about FITNESS in your new swim spa.

Most people will be able to swim in the H2X Swim Spas featuring VIP technology. This unique technology, incorporated only in select H2X models, provides up to 45% more performance than a standard jetted swim spa jet.

For those that incorporate swimming into their normal routine or those looking for a more realistic swim experience, we suggest you visit www.michaelphelpsswimspas.com featuring the revolutionary Wave Propulsion System.

A great thing about the H2X Swim Spas by Master Spas is the variety of sizes. We feature a complete line-up of models to suit any need based on your available space and the kind of benefits you'd like to achieve with your new swim spa. The five unique models range in size from 11’ to a little over 19’ long. The Trainer 18 provides the largest open area of any model making it ideal for workouts.

Some models are also available in two different depths: 51” and 60”. We recommend the 60” deep models for those using the swim spa for therapy and exercise. Click here to see the specific sizes offered.

Yes, the Trainer 19 is built to have 2 separate bodies of water (some refer to this as dual temperature). The swim spa side is usually kept at a cooler temperature. The hot tub side contains a variety of therapy seating that is usually kept at a hotter temperature.

All H2X Swim Spas by Master Spas contain some sort of therapy seating and therapy jets but the Trainer 19 is the only dual temperature model.

The answer to this question is unique to each situation. You need to determine the amount of space available to you, whether you want it indoors or outdoors, how you want it to fit in with the overall design of your surroundings, etc. We’ve developed a resource that has been invaluable to our customers in preparing for the purchase and delivery of their new swim spa. Click here to download our Backyard Planning Guide.

Yes, H2X Swim Spa owners are proud to share how they’ve installed their swim spa and we’ve received many photos over the years. Check out our PHOTO GALLERY to see actual swim spa installations from around the world.

Master Spas has specialty retailers that sell our products around the globe in over 300 locations. To find the one closest to you, go to our Dealer Locator.

Master Spas is the world’s largest swim spa manufacturer. We are also the largest hot tub manufacturer with 100% of our manufacturing done in the United States out of our state-of-the-art 275,000 sq. ft. facility in Fort Wayne, Indiana. We are proud to have specialty retailers representing our products in over 30 countries around the world. To learn more about Master Spas please click here.

We want to make it as easy as possible to answer any questions you may have so here are additional resources that may be helpful:

• Contact your local dealer
• Check out some additional Resources
• Contact Us